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RE: Router not routing mail ~Lorraine Brejumimarjip 27.Dec.03 02:12 AM a Web browser Domino Server 6.5Windows NT
After serveral days of inspection, I found out that a delivery thread was not released while working the 4:00AM mailbox compact.
This cause is due to one user account (created with R6.5 admin). After a certain time period, sessions of that account could not be dropped as found in R6.5 admin.
Later that user account couldn't open that mailbox again with error message "Network Operation is not compleated in as reasonable amount of time ...". Subsequent incoming mails for that user account were queueing in mail.box and then returned to original sender. One delivery thread was jammed.
The main cause can be represented in this sequence:
User session not dropped -> personal mailbox is hooked up -> router will not deliver mail from mail.box to that personal mailbox -> a delivery thread is hooked up -> router will not waked up at 4:00 after shutting and starting nrouter task -> all incoming e-mail are not distributed and queueing in mail.box.
I am still finding the reasons for it either the cause is coming from the domino R6.5 server, mailbox corruption, or user account created from R6.5 admin (all user accounts previously created under R5.06a are running in good shape).