Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

Notes/Domino 6 and 7 Forum

Notes/Domino 6 and 7 Forum


  

PreviousPrevious NextNext

RE: Router not routing mail
~Lorraine Brejumimarjip 27.Dec.03 02:12 AM a Web browser
Domino Server 6.5 Windows NT


After serveral days of inspection, I found out that a delivery thread was not released while working the 4:00AM mailbox compact.

This cause is due to one user account (created with R6.5 admin). After a certain time period, sessions of that account could not be dropped as found in R6.5 admin.

Later that user account couldn't open that mailbox again with error message "Network Operation is not compleated in as reasonable amount of time ...". Subsequent incoming mails for that user account were queueing in mail.box and then returned to original sender. One delivery thread was jammed.

The main cause can be represented in this sequence:

User session not dropped -> personal mailbox is hooked up -> router will not deliver mail from mail.box to that personal mailbox -> a delivery thread is hooked up -> router will not waked up at 4:00 after shutting and starting nrouter task -> all incoming e-mail are not distributed and queueing in mail.box.

I am still finding the reasons for it either the cause is coming from the domino R6.5 server, mailbox corruption, or user account created from R6.5 admin (all user accounts previously created under R5.06a are running in good shape).




Router not routing mail (~Lorraine Breju... 23.Dec.03)
. . Re: Router not routing mail (~Juan Umnutherj... 23.Dec.03)
. . . . RE: Re: Router not routing mail (~Carol Kijumite... 23.Dec.03)
. . . . . . RE: Re: Router not routing mail (~Zach Zentootex... 26.Dec.03)
. . RE: Router not routing mail (~Lorraine Breju... 27.Dec.03)


Document Options






  Document options
Print this pagePrint this page

Search this forum

Forum views and search


  Forum views and search
Date (threaded)
Date (flat)
With excerpt
Category
Platform
Release
Advanced search

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS